At Botana , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, App or place an order.
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, and payment details.
Order Information: Food items purchased, transaction history, and delivery details.
Technical Information: IP address, browser type, device information, and cookies for analytics and site improvement.
We use your information to:
Process and deliver your orders.
Communicate with you regarding your order, offers, and customer support.
Improve our website, menu, and services.
Ensure secure payment transactions.
Send promotional updates (only if you opt-in).
We do not sell or rent your personal data to third parties. However, we may share information with:
Delivery partners to fulfill your order.
Payment gateways (e.g., Razorpay, Paytm, UPI) to process transactions.
Service providers (like SMS/email service, analytics tools) for business operations.
Legal authorities, if required by law.
Our website uses cookies to enhance user experience, track preferences, and analyze traffic.
You can disable cookies in your browser, but some features may not work properly.
We use secure servers, encryption, and trusted payment gateways to protect your data.
However, no online transmission is 100% secure; we cannot guarantee absolute security.
You have the right to:
Access, update, or delete your personal data (subject to legal and business requirements).
Opt-out of marketing communications at any time.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
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